At BKM Health AB, we are committed to helping you achieve your health and wellness goals with our high-quality supplements. If you are not satisfied with the results of our products, we offer a 30-day money-back guarantee for purchases made directly through our website, BKM.health. Please carefully review the following terms and conditions that apply to this guarantee:
Eligibility:
The guarantee can only be used once per household. Multiple returns from the same household will not be accepted.
Satisfaction Guarantee:
If you are not satisfied with the results of the product, you may request a refund even if the product has been used.
Proof of Purchase:
To qualify for a refund, you must provide valid proof of purchase, such as an order confirmation email or receipt from BKM.health.
Return Shipping:
Customers are responsible for the cost of shipping the product back to us. Shipping fees are non-refundable. BKM Health AB is not liable for any loss or damage that occurs during return shipping. We strongly recommend using a trackable shipping service.
Return Period:
Refund requests must be made within 30 days of receiving your package. Any requests made after this period will not be eligible for a refund.
Condition of Returned Products:
Products can be returned even if they have been opened or partially used, provided that they were used as directed. BKM Health AB reserves the right to refuse refunds for products that appear to be excessively used or misused beyond the intended purpose.
Refund Process:
Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.
Exclusions:
The 30-day money-back guarantee does not cover products that have been tampered with, modified, or used in a manner inconsistent with the product instructions.
By purchasing from BKM.health, you agree to these terms and conditions. If you have any questions or wish to initiate a return, please contact our customer support team.
Note: This guarantee is in addition to and does not affect your statutory rights as a consumer.